Profit Financial
Recommends appropriate products and provides
information highlighting the Features, Advantages and
Benefits to the customers.
Assists in locating, selecting and purchasing desired
products based on preferred brand, variant and colour of
the customer.
Utilizes appropriate selling techniques such as suggestive
selling, upselling and cross selling to increase ATV
(Average Transaction Value)
Monitors availability of GOBE products.
Ensures proper safekeeping of all store merchandise to
prevent shoplifting, damages and pilferages.
Monitors and updates reports on product shelf life.
Commercial
Ensures products on display are replenished as needed with complete shelf tag price, price tags.
Maintains cleanliness and orderliness of the assigned
area.
Complies with all set customer service standards (e.g.
Smile and Greet, Offers Basket etc.)
Attend to all customer queries and needs.
Resolves customer complaints guided by set customer
service standards and within scope of control.
Prepares and sets up store promotion by utilizing
Marketing Collaterals to effectively communicate store
promotions
Process
Weekly monitors price changes and updates shelf / price
tags as needed.
Timely displays all products following set planograms and
guidelines for a specified duration.
People
Accomplishes MFP and PDP on time.
Participates and implements agreed EES action plans
Strictly complies with set company policies and
procedures especially on attendance, punctuality and
code of conduct and set grooming standards.
Education: High School / Degree (not essential)
Minimum Experience and Knowledge: Min 2 to 4 years of experience in retail with a focus on the beauty
of fashion sector
Job-Specific Skills:
Good knowledge of the fashion/beauty industry and trends Retail operational skills (stock, VM, systems,
cash…) Computer skills
Empathy Customer service and results oriented Leadership and problem solving skills
Excellent relationship skills
Integrity and trust Dealing with ambiguity
Proactive with good team spirit and able to take initiatives
